Customer Success Stories

Learn how some of the nations top companies rely on Omni Interactions to provide consistent, reliable, high-quality outsourced customer service.

Featured Client

Omni Interactions partnered with Carbon Health to Provide Nearshore Urgent Care Patient Support

“Our cost savings using Omni are anywhere from 35% to 55% vs doing it in-house. For companies looking to outsource, you need to look at the cost holistically and not just the agent hourly rate.”

Mat Makay

Senior Director of Operations at Carbon Health

Client Results

Remote Brand Ambassadors
100 K+
Calls Handled Per Year
0 %+
Total Cost Savings vs Internal Staff

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