We're Passionate About Delivering Customer Service Solutions
Answering thousands of customer support interactions over phone, chat, email, and social media for our clients daily.
Phone
Chat
Social Media
Our Numbers Speak for Themselves
30
K+
Global Talent Pool
0
%
Peak Week NPS
0
%+
Average Quality Score
0
%
Higher Sales Conversion Rate
0
%
Faster Ramp
Dream Team On-Demand
Imagine having a team of friendly, efficient, and knowledgeable customer service superheroes at your beck and call, ready to swoop in and save the day for your customers. Our outsourced team is like your very own customer service dream team, working tirelessly behind the scenes to ensure your customers’ smiles are as wide as the Grand Canyon!
Always There for Your Customers
Say goodbye to long hold times and hello to lightning-fast, 24/7 support. Plus, with all the time and money you’ll save, you’ll have more room to focus on what you do best – growing your business! It’s time to supercharge your customer service with Omni Interactions!
"Our cost savings using Omni are anywhere from 35% to 55% vs doing it in-house. For companies looking to outsource, you need to look at the cost holistically and not just the agent hourly rate.”
Mat Makay
Senior Director of Operations at Carbon Health
Hear Why Our Clients Chose Omni
Financial Services
Omni Partners With a Leading Financial Services Company to Provide Relief for Tax Season
Learn how Omni was able to ramp up 3,000 workers to handle more than 900,000 contacts during tax season.
Key Statistics
86.5%
Peak Week NPS
900K
Interactions
3,000+
Seasonal Worker Increase
