We're Passionate About Delivering Customer Service Solutions

Answering thousands of customer support interactions over phone, chat, email, and social media for our clients daily.




Social Media

Our Numbers Speak for Themselves

30 K+
Global Talent Pool
0 %
Peak Week NPS
0 %+
Average Quality Score
0 %
Higher Sales Conversion Rate
0 %
Faster Ramp

Dream Team On-Demand

Imagine having a team of friendly, efficient, and knowledgeable customer service superheroes at your beck and call, ready to swoop in and save the day for your customers. Our outsourced team is like your very own customer service dream team, working tirelessly behind the scenes to ensure your customers’ smiles are as wide as the Grand Canyon!  

Always There for Your Customers

Say goodbye to long hold times and hello to lightning-fast, 24/7 support. Plus, with all the time and money you’ll save, you’ll have more room to focus on what you do best – growing your business! It’s time to supercharge your customer service with Omni Interactions! 

"Our cost savings using Omni are anywhere from 35% to 55% vs doing it in-house. For companies looking to outsource, you need to look at the cost holistically and not just the agent hourly rate.”

Mat Makay
Senior Director of Operations at Carbon Health

Hear Why Our Clients Chose Omni

Financial Services

Omni Partners With a Leading Financial Services Company to Provide Relief for Tax Season

Learn how Omni was able to ramp up 3,000 workers to handle more than 900,000 contacts during tax season.

Key Statistics


Peak Week NPS




Seasonal Worker Increase


Omni Partners with Carbon Health to Provide Nearshore Urgent Care Patient Support at a 35%+ Reduced Cost

Learn how Omni was able to improve customer service quality while drastically reducing cost with nearshore remote brand ambassadors.

Key Statistics




Calls per Year


Cost Savings

Launch Your Customer Service to the Moon and Beyond!