Elevate Your Technical Support Game with Rapid Resolutions
Improve your support experience with our 24/7 tech magic. Efficient, rapid, and always at your service!
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Our Numbers Speak for Themselves
30
K+
Global Talent Pool
0
%
Peak Week NPS
0
%+
Average Quality Score
0
%
Higher Sales Conversion Rate
0
%
Faster Ramp
Rapid and Scalable Tech Support
Welcome to the future of technical support, where all your tech woes are met with smiles and solutions! Our outsourced technical support team isn’t just a bunch of tech-savvy experts; they’re the superheroes of the digital age. Let’s turn those tech frowns upside down, one ‘hello world’ at a time!
Always There for Your Customers
Having trouble dealing with higher ticket volumes during certain times of year or even days and hours? Scale up your tech support in an instant with the help of on-demand workers. Omni will fill all open slots quickly so you can keep up with demand—all in 30-minute increments for maximum efficiency.
"Our cost savings using Omni are anywhere from 35% to 55% vs doing it in-house. For companies looking to outsource, you need to look at the cost holistically and not just the agent hourly rate.”
Mat Makay
Senior Director of Operations at Carbon Health