Transforming Customer Experience with AI-Powered Remote Brand Ambassadors

We are a Business Process Outsourcer that connects specifically selected remote brand ambassadors with the nation's leading brands to deliver tailored, cost-effective, and flexible customer experience solutions

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Remote Brand Ambassador Network
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Total Client Cost Savings
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Reduction in Average Handle Time
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Less Certification Time
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Reduction in Full-Time Employees

Access to ongoing talent pool, streamlined launch process, fast knowledge transfer, flexible technology and security, easy pricing and terms.

Proprietary sourcing that attracts highly skilled remote brand ambassadors from around the globe.

AI and automation to deflect low-value interactions, empower and assist remote brand ambassadors, personalize CX, and save our clients’ money. 

See Why Innovative Companies Partner with Omni


Omni Interactions Partners with Carbon Health to Provide Nearshore Urgent Care Patient Support


Day in the life of a Remote Brand Ambassador


Solving Today’s Biggest CX Challenges Featuring Frost & Sullivan Principal Analyst Michael Desalles

Omnichannel Customer Support Built to Scale

When you need to ramp up your sales or customer support teams quickly, Omni Interactions offers the best omnichannel managed services.

Revolutionize Your Customer Service Today

Omni Delivers Results


Cost Savings Verified by Industry Analyst

"Omni Interactions solves many of today's current CX challenges with an innovative business model that combines automation with people-based support"

Michael DeSalles

Michael DeSalles

Principal Analyst
Frost & Sullivan

Industries Revolutionizing Their Customer Experience

Companies in all industries partner with Omni Interactions to transform customer service. Our on-demand service is perfect for Fortune 500 companies, high-growth, and companies with seasonal customer support needs. 


Rapid Growth

Fortune 500


Travel and Hospitality

What Our Customers Think

If you’re ready to reduce your costs, build capacity, and delight your customers, get in touch today.