Omni Interactions is passionate about the Gig Economy

We’re reimagining the virtual model in light of the burgeoning Gig Economy by connecting Gig Workers with the nation’s leading brands to deliver dependable, on-demand contact center solutions.

Fastest-Growing Provider of Gig Customer Experience

Winner of Outsource Provider of the Year, Pandemic Tech Innovation of the Year, and finalist for CCW BPO of the Year and CCW Workforce Innovation of the Year, Omni Interactions is the fastest-growing BPO in the US ranking #170 on the Inc. 5000. Its winning strategy is comprised of a unique business model utilizing gig workers and AI-powered cloud-based technology to provide on-demand, scalable, omnichannel customer experience at a 25%-55% lower cost. Frost & Sullivan analyst, Michael DeSalles stated “Omni Interactions solves many of today’s current CX challenges with an innovative business model that combines automation with people-based support.”  

The Most Experienced Work-From-Home Leadership Team in the World

Courtney Meyers

Chief Executive Officer

Karen Pavicic

Chief Executive Officer

David Parkhurst

Chief Customer Officer

Elizabeth Capra

Chief Financial Officer

Kabir Bazliel

Chief Digital Officer

Rob Duncan

Board of Directors, Founder

Gregory Hopkins

Managing Partner, Board Advisor

Chris Carrington

Board of Directors

Meet our Gig Workers

We believe in the limitless potential of all people, and we believe that happy Gig Workers provide outstanding service.
Play Video

Jennifer Perez tells you all about being an Account Manager at Omni


Play Video

Zarah Butler SME tells you about Omni Interactions


Play Video

Brandon Sutton Digital Learning Content Expert at Omni talks about his experience


Launch Your CX to the Moon and Beyond!