Omni Interactions is passionate about the Gig Economy

We’re reimagining the virtual model in light of the burgeoning Gig Economy by connecting Gig Workers with the nation’s leading brands to deliver dependable, on-demand contact center solutions.

Fastest-Growing Provider of Gig Customer Experience

Winner of Outsource Provider of the Year, Pandemic Tech Innovation of the Year, and finalist for CCW BPO of the Year and CCW Workforce Innovation of the Year, Omni Interactions is the fastest-growing BPO in the US ranking #170 on the Inc. 5000. Its winning strategy is comprised of a unique business model utilizing gig workers and AI-powered cloud-based technology to provide on-demand, scalable, omnichannel customer experience at a 25%-55% lower cost. Frost & Sullivan analyst, Michael DeSalles stated “Omni Interactions solves many of today’s current CX challenges with an innovative business model that combines automation with people-based support.”