Omni Interactions

Championing Equality and Inclusion

At Omni Interactions, we believe in the power of diversity and inclusion in helping to build the future of the customer contact industry

Omni Interactions Wins CCW Best Workplace for Equity and Inclusion Award

Omni Interactions is honored to be recognized as the winner of the CCWomen’s Best Workplace for Equity and Inclusion Award. This award highlights our unwavering commitment to empowering and elevating professionals of all backgrounds in the customer contact industry. At Omni Interactions, we strive to create an inclusive environment where diversity and equality are at the forefront of our company culture.

Courtney Meyers

Co-CEO

Karen Pavicic

Co-CEO

Omni Interactions Passion for Advocacy

Omni Interactions is passionate about advocating for inclusivity in the customer contact industry. Our company was co-founded by Courtney Meyers, a disabled army medic, and is currently led by two accomplished Co-CEOs, Courtney Meyers and Karen Pavicic. This diverse leadership is a testament to our dedication to empowering individuals from all walks of life at all levels.

Empowering Through Remote Work

Omni Interactions provides remote work opportunities for customer service representatives, allowing for flexibility and inclusivity. This model is especially beneficial for military spouses, caregivers, single parents, and individuals with disabilities. By hiring 100% remote workers, we offer the flexibility needed to balance work and personal responsibilities.

The OMNI REMOTE WORK MODEL

Our remote work model has created a diverse pool of customer service representatives, with a significant portion having military affiliations. This approach ensures that highly skilled individuals, who often require flexible schedules, can provide high-value customer experiences.

Hear From Our Team Members

“As an Air Force Wife of over 20 years, while raising 3 kids, I found it critical to work for a company that understands the unique background and benefits that come from hiring military-affiliated workers. I am proud to work for a company that provides so many opportunities to families like mine.”

“Working for Omni has helped me provide for my family while working remotely and having the flexibility of picking my own schedule. Omni is a great company for any military-affiliated worker looking for a job.”

“I joined Omni for the same reasons many people do - flexibility. As a working mother of four, I was looking for more flexibility to be able to provide for my family. When I joined Omni, our first FIS line of business was just being launched. I was immediately inspired by the women leadership. Karen and Courtney demonstrated confidence and dedication that made me strive to emulate them. Since then, they have been wonderful mentors and a source of great encouragement for me.”

Ready for Change

Omni Interactions strives to create equal opportunities for all workers, regardless of gender, race, sexual orientation, family dynamic, or ability/disability. Our leaders understand the struggles of balancing personal and professional responsibilities and offer compassion and support.

Our Dedication to Gender Equity and Inclusion

Our leadership team is a testament to the emphasis on female empowerment, with a significant representation of strong and inspirational women who actively uplift others within the customer experience (CX) industry. Women head critical departments, including sales, marketing, operations, sourcing, and more, playing pivotal roles in shaping the company’s vision and success.

Join Our Community

At Omni Interactions, we believe in the power of diversity and inclusion. We are committed to creating a supportive ecosystem where everyone can excel professionally while maintaining a healthy work-life balance. Our dedication to championing success for all is not just a commitment but a driving force shaping the future of the customer contact industry.