Solve Your On-Demand And Scalability Needs
Ramping your workforce for a season or expansion poses significant challenges and puts a strain on your recruiting and HR resources. Omni gives you instant access to a deep bench of experienced contractors with specialized skills, increasing selectivity while relieving pressure on internal staff. Omni specializes in staffing for:
Back Office Support
Reduce Cost and Improve Customer Satisfaction
An at-home omnichannel customer support staffing program reduces your overall costs compared to in-house or brick-and-mortar solutions.
Omnichannel Customer Support Built to Scale
When you need to ramp up your sales or customer support teams quickly, Omni Interactions offers the best omnichannel managed services.
Clients Choose Omni For:
See Why Innovative Companies Partner with Omni
Day in the Life of a Gig-O-Bot
Transforming Customer Experience with AI-Powered Remote Brand Ambassadors
Day in the life of a Remote Brand Ambassador
Security: Peace of Mind
We provide a variety of endpoint security solutions that exceed industry standards and are uniquely tailored to protect your customers and their data.
Our Gig Workers undergo rigorous background and reference checks, so you can rest assured that your client’s information is secure.
You are guaranteed business continuity through
- Fully distributed workforce
- 100% cloud-based architecture
- No centralized human impact
- Full redundancy
- Insulated from weather issues
- Freedom from mass illness
75,000 Remote Brand Ambassadors
We’re proud of our growing community of high quality Remote Brand Ambassadors who represent you across email, text, phone, chat, and social. Omni approaches hiring differently to provide the broadest and deepest options for the best cultural fit to engage your customers and contribute to your mission and vision. Our ongoing digital learning process ensures a consistent understanding of skills, knowledge, and processes to support you with efficiency and excellence.
Industries Revolutionizing Their Customer Experience
Companies in all industries partner with Omni Interactions to transform customer service. Our on-demand service is perfect for fortune 500 companies, high-growth companies, and companies with seasonal customer support requirements.