OMNI is the foremost pure-play provider of at-home sales and customer care solutions. For nearly 20 years, our team has trail-blazed the work-at-home industry. From virtual hiring and training to operational and technical know-how, Omni is your at-home thought leader.
OMNI hires across the United States to find Specialists who can have meaningful interactions with your customers. Our work-at-home model means rapid scalability, seasonal and intraday flexibility and, best of all, RESULTS TO POSITIVELY IMPACT YOUR BUSINESS.
OMNI partners with sales and marketing teams to grow pipelines with our lead generation solutions. Our proven multi-channel outreach methods allow OMNI to connect you to prospects, nurture opportunities and close deals.
OMNI partners with sales teams to grow revenue with new leads and existing customers. Our business analytics and operational management approaches allow us to maximize cross-sell, up-sell and conversion rates to drive revenue and profitability alongside customer satisfaction.
Transforming your contact center to an OMNI-led solution goes beyond just adding new technology. Our transformation services are for call centers domestic and global, virtual and bricks and mortar. OMNI’s expertise ranges from organizational design and talent acquisition, development and training to forecasting and scheduling.
We have the flexibility and scalability to enable phone and email outreach to new, current and former customers. OMNI can implement complete digital marketing campaigns or provide Specialists to support those campaigns.
