Press Release
Omni InteractionsOmni InteractionsOmni is reinventing Work@Home by embracing the Gig Economy and providing clients with greater flexibility and exceptional talent.
Why 33% of companies already engage gig workers:
55 million people make up the gig economy.
Sourcing
Certification
Retention
Flexibility
Performance Results
Onboarding
Continuity
Hiring limited to a 30-mile radius of center
Traditional methods not optimal for knowledge transfer
Low job satisfaction and employee engagement
Primarily full-time shifts limit flexibility, increase staffing
Longer time to competency combined with attrition
Hiring challenges mean weeks to prepare for scalability
Illness, weather or natural disasters can shutter a center
Nationwide sourcing for large, quality applicant pool
Adult learning theory & virtual delivery increase retention, reduce cost
Exceptional sourcing profile means higher job satisfaction
Responsive scheduling and forecasting in 15-minute micro-blocks
Better sourcing and certification for better customer interactions
25-50x more throughput for sourcing & certifications w/o losing quality
Business continuity is inherent in the model
