Solve Your On-Demand And Scalability Needs

Ramping your workforce for a season or expansion poses significant challenges and puts a strain on your recruiting and HR resources. Omni gives you instant access to a deep bench of experienced remote workers with specialized skills, increasing selectivity while relieving pressure on internal staff. Omni specializes in staffing for:

Reduce Cost and Improve Customer Satisfaction

An at-home omnichannel customer support staffing program reduces your overall costs compared to in-house or brick-and-mortar solutions.

0 %
Total Cost Savings
0 %
Reduction in AHT
0 %
Less Certification Time
0 %
Reduction in FTEs

Omnichannel Customer Support Built to Scale

When you need to ramp up your sales or customer support teams quickly, Omni Interactions offers the best omnichannel managed services.

Clients Choose Omni For:

See Why Innovative Companies Partner with Omni



Day in the Life of a Gig-O-Bot



Transforming Customer Experience with AI-Powered Remote Brand Ambassadors



Day in the life of a Remote Brand Ambassador

Security: Peace of Mind

We provide a variety of endpoint security solutions that exceed industry standards and are uniquely tailored to protect your customers and their data.

Our workers undergo rigorous background and reference checks, so you can rest assured that your client’s information is secure.

You are guaranteed business continuity through

  • Fully distributed workforce
  • 100% cloud-based architecture
  • No centralized human impact
  • Full redundancy
  • Insulated from weather issues
  • Freedom from mass illness

Flexible Workforce Matching Your Unique Customer Service Needs

Omni harnesses a global network of workers to bring you an impressive selection of talent. Each day, we sort through hundreds of applicants and choose the ones that best match your needs — many with numerous years of valuable experience in their respective fields.

Industries Revolutionizing Their Customer Experience

Companies in all industries partner with Omni Interactions to transform customer service. Our highly flexible contact center solutions are perfect for fortune 500 companies, high-growth companies, and companies with seasonal customer support requirements. 

Case Studies

Meet a few of our clients and learn how we helped them solve their customer support issues with our flexible BPO services and elastic workforce.

Launch Your Customer Service to the Moon and Beyond!