Easily Scale Your Customer Support
Solve Your On-Demand
and Scalability Needs
Ramping your workforce for a season or expansion poses significant challenges and puts a strain on your recruiting and HR resources. Omni gives you instant access to a deep bench of experienced contractors with specialized skills, increasing selectivity while relieving pressure on internal staff.
Back Office Support
Reduce Cost and Improve Customer Satisfaction
An at-home omnichannel customer support staffing program reduces your overall costs compared to in-house or brick-and-mortar solutions.
Revolutionize Your Customer Service Today
Security: Peace of Mind
We provide a variety of endpoint security solutions that exceed industry standards and are uniquely tailored to protect your customers and their data.
Our Gig Workers undergo rigorous background and reference checks, so you can rest assured that your client’s information is secure.
You are guaranteed business continuity through
- Fully distributed workforce
- 100% cloud-based architecture
- No centralized human impact
- Full redundancy
- Insulated from weather issues
- Freedom from mass illness
75,000 Remote Brand Ambassadors
We’re proud of our growing community of high quality Remote Brand Ambassadors who represent you across email, text, phone, chat, and social. Omni approaches hiring differently to provide the broadest and deepest options for the best cultural fit to engage your customers and contribute to your mission and vision. Our ongoing digital learning process ensures a consistent understanding of skills, knowledge, and processes to support you with efficiency and excellence.