Easily Scale Your Customer Support

Solve Your On-Demand
and Scalability Needs

Ramping your workforce for a season or expansion poses significant challenges and puts a strain on your recruiting and HR resources. Omni gives you instant access to a deep bench of experienced contractors with specialized skills, increasing selectivity while relieving pressure on internal staff.

Customer Service

Sales

Tech Support

Back Office Support

Reduce Cost and Improve Customer Satisfaction

An at-home omnichannel customer support staffing program reduces your overall costs compared to in-house or brick-and-mortar solutions.

0 %
Total Cost Savings
0 %
Reduction in AHT
0 %
Less Training Time
0 %
Reduction in FTEs

Revolutionize Your Customer Service Today

Security: Peace of Mind

We provide a variety of endpoint security solutions that exceed industry standards and are uniquely tailored to protect your customers and their data.

Our Gig Workers undergo rigorous background and reference checks, so you can rest assured that your client’s information is secure.

You are guaranteed business continuity through

  • Fully distributed workforce
  • 100% cloud-based architecture
  • No centralized human impact
  • Full redundancy
  • Insulated from weather issues
  • Freedom from mass illness

Access 75,000
Gig Workers On Demand

We’re proud of our growing community of high quality Gig Workers who represent you across email, text, phone, chat, and social. Omni approaches hiring differently to provide the broadest and deepest options for the best cultural fit to engage your customers and contribute to your mission and vision. Our ongoing digital learning process ensures a consistent understanding of skills, knowledge, and processes to support you with efficiency and excellence.

Industries Revolutionizing Their Customer Experience

Companies in all industries partner with Omni Interactions to transform customer service. Our on-demand service is perfect for fortune 500 companies, high-growth companies, and companies with seasonal customer support requirements.

Rapid Growth

Fortune 500

Enterprise

Travel and Hospitality

If you’re ready to reduce your costs, build capacity, and delight your customers, get in touch today.