Consistent, Reliable, High-Quality Customer Contact Solutions
Finally, a BPO you can count on!
Omni Interactions partnered with Carbon Health to Provide Onshore and Nearshore Urgent Care Patient Support
“Our cost savings using Omni are anywhere from 35% to 55% vs doing it in-house. For companies looking to outsource, you need to look at the cost holistically and not just the agent hourly rate.”
Senior Director of Operations at Carbon Health
Carbon Health Results
Our Numbers Speak for Themselves
We've Built the Future of Customer Service
As the most flexible BPO in the world, we have reinvented the way outsourced customer service is delivered. We offer a savvy mix of highly experienced global workers and innovative technology to provide better support for your customers.
Choose Omni Interactions as Your Flexible BPO Partner
Flexible, Affordable, Customer Care at Its Finest
We solve your top CX challenges with a global, highly elastic workforce bringing you unprecedented flexibility.
Top Challenges we Solve
Omni Interactions ROI Calculator
Are costs a challenge? Omni's delivery model adds efficiency and reduces overall contact center costs.
Take advantage of Omni Interactions certified ROI Calculator and see how organizations are saving 25-55% on their Customer Service Costs.
Industries Revolutionizing Their Customer Service
Companies in all industries partner with Omni Interactions to transform customer service. Our highly flexible contact center solutions are perfect for fortune 500 companies, high-growth companies, and companies with seasonal customer support requirements.