Omni

High volume of Covid-19 vaccine calls and support requests?

Get help now from our HIPAA-compliant support experts.

How Omni Can Help

Give us a call and we can walk through the details on how we can quickly and effectively supplement your current operations.

  • Scheduling, inbound inquiries, outbound confirmations
  • Support across all channels, including: phones, chats, texts, email, web, and social media
  • We can partner with existing teams or manage 100% of volumes

 

Recent ‘Rapid Ramp’ Launches for Five Clients

 

We’re Support and Privacy Experts
Dealing with medical information requires true professionals. This isn’t a job for your typical “call center” agents or temps.

  • HIPAA-compliant, with processes and tools that sync with your systems
  • Experts in every major customer support tool
  • Multilingual: 10+ languages
  • Experienced, U.S.-based remote workforce

 

Fast, Flexible, and Scalable
Never be short handed, or overstaffed.

  • Rapid ramp up within days
  • 24/7/365 operations
  • Consumption-based pricing
  • Unlimited scale to meet demand
  • Sourcing across the U.S. or in specific locations (states, regions)
  • Scale up and/or down to meet any demand
  • Staffing to the half-hour interval

 

Trusted by Brands You Know
Great organizations that have trusted us with their customers, from Fortune 500 companies to rapid-growth ‘unicorns’ to startups, Omni has the delivery expertise for rapid ramps and complex interactions.

Contact us to learn more.

If you’re ready to reduce your costs, build capacity, and delight your customers, get in touch today.