Solve Your On-Demand And Scalability Needs
Ramping your workforce for a season or expansion poses significant challenges and puts a strain on your recruiting and HR resources. Omni gives you instant access to a deep bench of experienced remote workers with specialized skills, increasing selectivity while relieving pressure on internal staff. Omni specializes in staffing for:
Reduce Cost and Improve Customer Satisfaction
An at-home omnichannel customer support staffing program reduces your overall costs compared to in-house or brick-and-mortar solutions.
Omnichannel Customer Support Built to Scale
When you need to ramp up your sales or customer support teams quickly, Omni Interactions offers the best omnichannel managed services.
Clients Choose Omni For:
- Flexibility
- Seasonality
- On-Demand
- Cost Savings
- Top Talent
- Omniverse
See Why Innovative Companies Partner with Omni
Video
Day in the Life of a Gig-O-Bot
Video
Transforming Customer Experience with AI-Powered Remote Brand Ambassadors
Video
Day in the life of a Remote Brand Ambassador
Security: Peace of Mind
We provide a variety of endpoint security solutions that exceed industry standards and are uniquely tailored to protect your customers and their data.
Our workers undergo rigorous background and reference checks, so you can rest assured that your client’s information is secure.
You are guaranteed business continuity through
- Fully distributed workforce
- 100% cloud-based architecture
- No centralized human impact
- Full redundancy
- Insulated from weather issues
- Freedom from mass illness
Flexible Workforce Matching Your Unique Customer Service Needs
Omni harnesses a global network of workers to bring you an impressive selection of talent. Each day, we sort through hundreds of applicants and choose the ones that best match your needs — many with numerous years of valuable experience in their respective fields.
Industries Revolutionizing Their Customer Experience
Companies in all industries partner with Omni Interactions to transform customer service. Our highly flexible contact center solutions are perfect for fortune 500 companies, high-growth companies, and companies with seasonal customer support requirements.
Technology
