Omni

Clients
Gig Workers

Rocket to the Omniverse - Omni’s Solutions

Omni delivers remote, outsourced customer support, leveraging digital automation and human engagement, to expand your customer experience capabilities.

ROCKET
OFFSHORE

When international is an option

per available hour

per handle minute

This creates an opportunity for reduced cost and consistent quality

$12.00 per certification hour

ROCKET
LAUNCH

When speed to market is priority #1

per available hour

per handle minute

Programs that require fast ramps up and down across seasons.

FREE certification

ROCKET
BOOSTER

When program complexity matters

per available hour

per handle minute

100% staffed by people with a minimum of 2 years customer service and selectively matched profiles.

$25 per certification hour

ROCKET
SCIENCE

When precision
is critical

per available hour

per handle minute

Hand-picked brand ambassadors who are your customers and/or have specific industry expertise. Delivers intraday flexibility for varying volumes by day or week.

$28 per certification hour

If you’re ready to reduce your costs, build capacity, and delight your customers, get in touch today.

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