Rocket to the Omniverse - Omni’s Solutions
Omni delivers remote, outsourced customer support, leveraging digital automation and human engagement, to expand your customer experience capabilities.
ROCKET
OFFSHORE
When international is an option
per available hour
per handle minute
This creates an opportunity for reduced cost and consistent quality
$12.00 per certification hour
ROCKET
LAUNCH
When speed to market is priority #1
per available hour
per handle minute
Programs that require fast ramps up and down across seasons.
FREE certification
ROCKET
BOOSTER
When program complexity matters
per available hour
per handle minute
100% staffed by people with a minimum of 2 years customer service and selectively matched profiles.
$25 per certification hour
ROCKET
SCIENCE
When precision
is critical
per available hour
per handle minute