Fractional Workforce Solutions. Driven by People. Powered by AI. Learn More
Say hello
to a new era of
customer service
Rapidly scale your customer support team. Flexible. Efficient. Reliable.
Customer service that works for you.
Does your customer service
need some ground support?
Customer Service
Sales
Tech Support
Admin
Highly flexible talent from every corner of the galaxy
Your business is unique, and so are the obstacles you face. Omni sources from our global network to match your specific customer service needs.
Out of this world results
86.5% Csat
95.5% QUALITY Scores
25-55% COST savings
Stellar support for innovative organizations
Omni ensures your customers have access to the right agent, with the right information, right when they need it.
Our groundbreaking Omniverse technology rapidly sources talent so that your customers are always taken care of – using 30 minute nanoShifts for maximum efficiency.
CX challenges?
Not in our orbit!
- On demand talent
- Quality service
- Light speed delivery
- Scalability + flexibility
- Precision scheduling
Our clients
reach for the stars!
Hear it straight from the source
"Our cost savings using Omni are anywhere from 35% to 55% vs doing it in-house. For companies looking to outsource, you need to look at the cost holistically and not just the agent hourly rate."
Mat MakaySenior Dir. of Central Support at Carbon Health 
"Omni provides us with outsourced customer care at a more affordable price while maintaining excellent customer satisfaction ratings and increased sales."
Alice WarrenVP of Customer Intelligence at Thinx 