Transforming Customer Support with Omnichannel Consistency Flexibility Confidence Security

We connect world-class Gig workers with the nation’s leading brands to deliver cost-effective, reliable, flexible, virtual customer service solutions.

Omni Interactions Named to the Latest Inc. 5000 Annual Ranking of the Fastest-Growing Private Companies in America

Customer Service Reimagined

access to ongoing talent pool, streamlined launch process, fast knowledge transfer, flexible technology and security, easy pricing and terms

best model to attract talent, maximum delivery flexibility, scalability, increased cost efficiencies

no overhead costs, operating expenses, reduced cost of training, full-time productive hours, move people on and off teams rapidly in smaller increments of time, training at the click of a mouse

Gig Brand Ambassadors Best-Suited to Represent You

What Is A GBA?

A Gig Brand Ambassador (GBA) is a Gig Worker who is an independent contractor with specialized skills certified to represent your brand with top-notch customer support.

What Are Their Qualifications?

82% of our GBAs are college educated and they average 14 years work experience. GBAs go through a rigorous validation including skills and knowledge verification, aptitude assessment, and security validation.

How Will They Represent My Brand?

We ensure our GBAs and clients are a good fit for one another in all areas of brand affinity, product and service familiarity, and work experience.

Omni selects only the most qualified people from across the country and gives them the knowledge and tools they need to provide first-rate customer support via phone, email, chat, or text.

Our Gig workers represent your brand like it’s their own.

It’s our mission to respond efficiently to your ever-changing workforce needs and provide the best on-demand support in customer service, tech support, sales, and back office.

Play Video

Meet Some of Our Gig Talent

Play Video

Jennifer Perez tells you all about being an Account Manager at Omni


Play Video

Zarah Butler SME tells you about Omni


Play Video

Brandon Sutton Digital Learning Content Expert At Omni talks about his experience


Embrace the Gig Economy

0 %

US workers are part of the Gig Economy

0 %

US workforce participating in the Gig Economy by 2027

0 %

Postgraduate freelancers


The Future of Work is Gig, at Home and Flexible

Denver, CO. – March 7, 2022 – Omni Interactions (“Omni”), the premier managed services partner providing on-demand contact center solutions, today announced its business results for the full year 2021. READ

Gig Economy Continues to Overcome Nationwide Labor Shortages

Omni ended the quarter with 98.1% revenue growth year over year as companies looked to Omni to help expand their customer experience support levels including phone, chat, email, back office, and social media. READ

For the 2nd Consecutive Year, Omni Interactions Appears on the Inc. 5000, Ranking No. 341

NEW YORK, August 16, 2022 – Today, Inc. revealed that Omni Interactions is No. 341 on its annual Inc.

Omnichannel Customer Experience Solutions Built to Scale

When you need to ramp up your sales or customer support teams quickly, Omni Interactions offers the best omnichannel managed services.





Back Office

Grow staff on-demand, reduce expenses, and launch your CX to new heights