If you're attending Shoptalk, the Omni team would love to meet for a quick coffee and talk about the future of customer experience.
Reserve a coffee chatLas Vegas, NV
No pitch. Just conversation.
Retail leaders at Shoptalk are asking the same question. Customer expectations are rising, demand is unpredictable, and the old playbook of fixed headcount and rigid outsourcing isn't keeping up.
AI can forecast demand — but someone still needs to execute it. Forecasting is only half the problem. Staffing to match that demand is the real operational challenge.
Omni helps CX teams combine AI forecasting with a flexible workforce model — so support expands when demand spikes and contracts when it slows. We don't sell seats. We sell operational elasticity.
During a quick meeting, we can share insights on the challenges that matter most to your team.
How retail brands handle demand surges without scrambling for headcount or sacrificing quality.
Combining intelligent demand prediction with real people who flex to match what the data says is coming.
Lowering operational costs while maintaining — or improving — the service levels your customers expect.
Building CX operations that flex with your business instead of locking you into rigid staffing blocks.
Or, we can simply learn about what your team is working on.
If you're open to a quick conversation, we'd love to meet you somewhere inside Mandalay Bay. No booth. No pitch deck. Just a real conversation about what's working in CX right now.
Coffee is on us.
Pick a time that works and we'll meet you at Mandalay Bay during Shoptalk. No commitment required.
Schedule at ShoptalkNo sales pitch. Just coffee and conversation.