Omni

Quickly Scale Your Customer Service Team with Ease

We specialize in customizable outsourcing solutions powered by customer service experts and our proprietary AI platform. Our agile process allows you to ramp quickly and provides for intraday and intraweek flexibility through precision staffing and accurate forecasting. No long-term contracts required.

Our solutions:
● Back-office
● Customer Service
● Sales
● Technical Support

110K+ Global Talent Pool

Leverage our network of pre-vetted agents and gain global access to languages including Spanish, Mandarin, Arabic, and more.

95.5% Average Quality Scores

Elevate your customer experience and solve for scale with flexible, reliable, high-quality omnichannel customer support solutions.

60% Faster Ramp

Utilize our ramp and flex capabilities to adapt to changing market conditions quicker than internal teams or a legacy BPO.

25% Cost Savings

Save money while solving your CX challenges through our tech-enabled process that combines automation with expert support.

GET STARTED

Sign up for a free 15-minute consultation to learn how we can help supercharge your customer service.

Why Companies Partner with Omni