A New Era of Customer Experience Has Arrived

Quickly and effectively grow your customer experience team and thrive with a network of remote brand ambassadors thanks to Omni Interactions GigCX

Which customer experience solutions are you looking for?

Choose all that you need assistance with

What services are you looking to outsource?
Organizations Across the Country Rely on Omni for GigCX

Global Remote Brand Ambassadors Matching Your Unique Needs

Omni harnesses a global network of remote brand ambassadors to bring you an impressive selection of talent. Each day, we sort through hundreds of applicants and choose the ones that best match your needs — many with numerous years of valuable experience in their respective fields.

Precision Staffing Down to the Interval

Having trouble dealing with higher call volumes during certain times of year or even days and hours? Scale up your customer support in an instant with the help of on-demand brand ambassadors. Our Omniverse technology will fill all open slots quickly so you can keep up with demand—all in 30-minute increments for maximum efficiency.

Harness AI to Solve Your Most Demanding CX Challenges

Powered by AI, Omniverse offers a revolutionary way to tackle current CX issues. Omniverse gives remote brand ambassadors back-end support with AI and bots so that you gain flexibility, scalability, and agility surpassing what can be offered with typical outsourcing. It ensures we have the right person, at the right time, with the right information to interact with your customers.

Michael DeSalles

Principal Analyst
Frost & Sullivan
"Omni Interactions solves many of today's current CX challenges with an innovative business model that combines automation with people-based support"
Omni Delivers Results


Cost Savings Verified by Industry Analyst

See How Omni Interactions Can Help Your Organization