Say hello to the future of customer service
Rapidly scale your customer support team. Flexible. Efficient. Reliable.
Customer service that works for you.
Does your customer service need some ground support?
Customer Service
Sales
Tech Support
Backoffice
Support
Turbocharge Your Customer Service!
Reach out to us today and let's create a customer service strategy that's out of this world!
Stellar support for innovative organizations
Out of this world results
Global Talent Pool
30
K+
Peak Week NPS
0
%
Average Quality Score
0
%+
Higher Sales Conversion Rate
0
%
Faster Ramp
0
%
Highly flexible talent from every corner of the galaxy
Your business is unique, and so are the obstacles you face. Omni sources from our global network to match your specific customer service needs.
Omni ensures your customers have access to the right agent, with the right information, right when they need it.
Our groundbreaking Omniverse technology rapidly sources talent so that your customers are always taken care of – using 30 minute nanoShifts for maximum efficiency.
CX challenges? Not in our orbit!
- On demand talent
- Quality service
- Light speed delivery
- Scalability + flexibility
- Precision scheduling
Our clients reach for the stars!
"Our cost savings using Omni are anywhere from 35% to 55% vs doing it in-house. For companies looking to outsource, you need to look at the cost holistically and not just the agent hourly rate.”
Mat MakaySenior Dir. of Central Support at Carbon Health 
"Omni provides us with outsourced customer care at a more affordable price while maintaining excellent customer satisfaction ratings and increased sales."
Alice WarrenVP of Customer Intelligence at Thinx 
"Omni is a true partner. I appreciate their speed to meet our increase in call volumes. They flexed from 40 to 300 workers in just 5 days."
Transportation Client 
"We wouldn't have been able to get caught up on our backlog by the deadline without Omni's help."
Government Services Client 
"There is absolutely no doubt we would not have been as successful without your team for the VAX project. We are very grateful for all your flexibility and teamwork throughout the last few months and certainly hope to be able to partner together again in the future."
BPO Partner 
"We truly appreciate the flexibility and hours put into this launch. We could not have done it without Omni."
Pharmacy Client 