Omni

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Say Hello to a New Era of Customer Service

At Omni Interactions we are answering thousands of customer support interactions daily over phone, chat and email.

Phone

Chat

Email

Contact Us Today and Watch Your Customer Satisfaction Soar!

Turbocharge Your Customer Service!

Reach out to us today and let's create a customer service strategy that's out of this world!

What services are you looking to outsource?
Organizations Across the Country Rely on Omni Interactions

Our Numbers Speak for Themselves

30 K+
Global Talent Pool
0 %
Peak Week NPS
0 %+
Average Quality Score
0 %
Higher Sales Conversion Rate
0 %
Faster Ramp

Dream Team On-Demand

Imagine having a team of friendly, efficient, and knowledgeable customer service superheroes at your beck and call, ready to swoop in and save the day for your customers. Our outsourced team is like your very own customer service dream team, working tirelessly behind the scenes to ensure your customers’ smiles are as wide as the Grand Canyon!  

Get Your Dream Team

Always There for Your Customers

Say goodbye to long hold times and hello to lightning-fast, 24/7 support. Plus, with all the time and money you’ll save, you’ll have more room to focus on what you do best – growing your business! It’s time to supercharge your customer service, with Omni Interactions!

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Hear Why Innovative Companies Partner with Omni

"Our cost savings using Omni are anywhere from 35% to 55% vs doing it in-house. For companies looking to outsource, you need to look at the cost holistically and not just the agent hourly rate.”
Mat MakaySenior Dir. of Central Support at Carbon Health
Mat Makay
"Omni provides us with outsourced customer care at a more affordable price while maintaining excellent customer satisfaction ratings and increased sales."
Alice WarrenVP of Customer Intelligence at Thinx
Alice Warren
"Omni is a true partner. I appreciate their speed to meet our increase in call volumes. They flexed from 40 to 300 workers in just 5 days."
Transportation Client
Transportation Client
"We wouldn't have been able to get caught up on our backlog by the deadline without Omni's help."
Government Services Client
Government Services Client
"There is absolutely no doubt we would not have been as successful without your team for the VAX project. We are very grateful for all your flexibility and teamwork throughout the last few months and certainly hope to be able to partner together again in the future."
BPO Partner
BPO Partner
"We truly appreciate the flexibility and hours put into this launch. We could not have done it without Omni."
Pharmacy Client
Pharmacy Client
View Success Stories

Flexible, Affordable, Customer Care at Its Finest

We can help you grow your team just when you need it!

Bring flexibility to your customer service operations with an on-demand workforce by partnering with Omni Interactions!

Chat with Our Team

Top Challenges we Solve

  • Scaling Your Customer Support
  • Providing Quality Service
  • Quick Launch
  • Seasonal Spikes
  • Intraday and Intraweek Flexibility