GBA Resources

Omni is committed to GBA success.

Welcome to our GBA resources!

While remote work has been thriving for more than two decades, 2020 has accelerated the work-at-home model like never before.

How do I get remote support from a Support Hero?

Email Our Training Team

Tech Requirements / Home Office Setup

Read an overview of all requirements to setup as a GBA on the Omni Platform!

Picking Your Certification Class

Completed the application process? Now it’s time to select your certification class!

What will I use Humanity for?

Clocking time couldn’t be easieir. Learn how to track your time and manage your shifts.
Cari Conwell, GBA, Omni Interactions

Cari Conwell

My GBA Experience

The staff is very helpful and they are some of the best people I have worked with…

Welcome to our GBA resources!

While remote work has been thriving for more than two decades, 2020 has accelerated the work-at-home model like never before.

Tech Requirements / Home Office Setup

Read an overview of all requirements to setup as a GBA on the Omni Platform!

The Application Process

Find the answers to your FAQs!

Programs & Certifications offered by Omni’s Clients

Find the answers to your FAQs!

Payroll Onboarding

Steps for getting established with payroll.

Background Checks

All GBA’s must complete a background check.

Picking Your Certification Class

Completed the application process? Now it’s time to select your certification class!

Day 1 of Certification

The first day of training is always exciting and we are excited to have chosen to partner with us to support our clients!

What will I use Humanity for?

Clocking time couldn’t be easieir. Learn how to track your time and manage your shifts.

How do I set-up Humanity?

Information on setting up Humanity.

Choosing a Schedule

You can choose your shifts/schedule in Humanity…
Cari Conwell, GBA, Omni Interactions

Cari Conwell

My GBA Experience

The staff is very helpful and they are some of the best people I have worked with…

How do I get remote support from a Support Hero?

Email Our Training Team

What is a GBA (Gig Brand Ambassador)?

Learn more about what it means to be a GBA.

How do I pick my schedule?

All schedules are published in Humanity.

What is “Productive Time”?

Productive time is anything that is considered client work.

When and how do I get paid?

As you can imagine we get lots of questions about how payments/payroll works!

Where do I track my time?

For most programs, the time tracking takes place in Humanity

How do I reschedule my certification class?

Email Our Training Team

Omni is committed to growing our communities of GBAs who can represent brands across email, text, phone, chat, and social.

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