Click this link – Apply Now, and fill out an application today!
The application process can take anywhere from 15 to 45 minutes. To complete the application, you’ll need to use the computer you plan to use working with Omni. See “What happens when I apply?” for more information on the full process.
iCIMS is our database for GBAs to register with us, provide their contact information, attach their home office screenshots, as well as complete an assessment and voice audition. We use this database to communicate with you about client opportunities, send you emails, send out necessary paperwork, and sign you up for certification!
You will occasionally receive emails from iCIMS, as our Sourcing team reviews your qualifications, and follows up with a request for more information.
GBA is short for “Gig Brand Ambassador” – an independent contractor, who is a part of the Omni community of GBAs. GBAs use the Omni Marketplace to find gigs – supporting the country’s best brands by providing contact center services, helping them solve problems, support customers, provide answers, or make sales.
Yes, all GBAs must be at least 18 years of age.
Yes, all GBAs must be legal residents of the United States.
We are currently looking for independent contractors/GBAs in the following states:
Please note: Providing false information about the state you plan to provide contact center services from, or where you are actually providing services from, will result in termination of your agreement with Omni Interactions.
Email us at firstname.lastname@example.org, and we will review your status with the Omni Platform.
You may transfer your business to a new location, as long as it is located in a state where we support GBAs, and continues to meet Omni’s home office requirements (see Here! for more info on Home Office Requirements).
Jobma is our voice audition partner. You will receive an email from Jobma, with a link to record your voice audition. This is part of the application process.
Check your email regularly, our Sourcing team will be in contact over email and/or text to provide more details on what’s next! Make sure to check your junk/spam folders, as some of the emails from our partners, Jobma and iCIMS, may end up in those folders.
Check your email regularly, our Sourcing team will be in contact over email and/or text to provide more details on what’s next!
No. Omni will never charge you to get access to the platform, complete certification, or provide contact center services as a GBA. All GBAs (independent contractors) must pass a background check.