Omni

FAQs Guatemala

What is a Gig Brand Ambassador (GBA)?

A Gig Brand Ambassador (GBA) is an independent contractor within the Omni community, providing contact center services through the Omni Marketplace. GBAs support leading brands by offering customer service, tech support, sales, and back-office assistance via various channels like phone, email, chat, text, and social media.

What kind of work can I do as a GBA?

As a GBA, you can offer support in customer service, tech support, sales, and back-office tasks through channels such as phone, email, chat, text, and social media.

Are GBAs contractors?

Yes, GBAs are independent contractors, also known as freelancers, giving you the flexibility to be your own boss.