You Know How to Make People Feel Welcome. Even From Home.
Turn your hospitality experience into flexible, remote customer service contract opportunities supporting leading brands.
Turn your hospitality experience into flexible, remote customer service contract opportunities supporting leading brands.
Great hospitality isn’t really about where you work, it’s about how you make people feel. Omni gives you the opportunity to bring the service skills you’ve already built into a flexible, remote environment.
Work from home
Flexible scheduling
Contract with recognized brands
Turn your hospitality skills into remote experience
Tell us about your background, skills, availability, and what you're looking for to see which Omni contracts may be the best fit for you.
Select all that apply.
Select all that apply.
Select all that apply.
How much hospitality or travel experience do you have?
Choose the one that matters most right now.
Choose the range that best matches what you're looking for.
The skills you've built can translate naturally to remote customer support.
Contract availability and requirements vary by client. Your answers here do not guarantee eligibility for a specific contract.
Hospitality experience can take many forms. Here are answers to a few common questions about using yours to explore remote contract opportunities with Omni.
Hospitality experience isn’t limited to one role or workplace. Experience with hotels, resorts, restaurants, guest services, reservations, events, tourism, and other customer-focused hospitality businesses may all provide valuable transferable skills.
Not necessarily. Individual contracts have their own requirements, but hospitality experience can come from many different environments. Customer service, reservations, sales, guest support, food service, events, and other hospitality roles may all be relevant.
Many of the skills that make someone great in hospitality translate naturally to remote customer support: listening to customers, solving problems, communicating clearly, managing expectations, navigating unexpected situations, and creating a positive experience.
Omni offers independent contractor opportunities. As an independent contractor, you can choose when you provide services within the hours available for your selected contract and are responsible for your own taxes and business expenses.
Responsibilities vary by client and contract. Depending on the opportunity, you might answer customer questions, help resolve issues, provide account or reservation support, assist with purchases or changes, or help customers navigate a brand’s products and services.
Have experience in hospitality or guest services
Know how to make customers feel heard and supported
Stay calm when plans change or problems come up
Are comfortable juggling questions, details and needs
Want to bring your experience into a remote environment
Are looking for a traditional W-2 employee position
Prefer work that's primarily face-to-face or in person
Don't enjoy resolving customer concerns
Aren't comfortable learning new things
Prefer a fixed schedule set by an employer
Whether you’re ready to take your hospitality experience somewhere new or you’re still exploring your options, we’re here to help. Browse available contracts or learn more about what it’s like to contract with Omni.
