Remote Work Toolkits: What You Need to Succeed with Omni

At Omni, we offer contracts for independent contractors at all levels of experience. Whether you’re brand-new to remote work or a seasoned support pro with a multi-monitor setup, we have opportunities that match your skills — and your gear.

But let’s be real: your success working from home depends on your tools, setup, and mindset. That’s why we created this guide to help you understand what we look for, what enables you to thrive, and what kind of toolkit best matches your goals.

Contractor Toolkits: Find Your Fit

We’ve broken things down into three “toolkits” — each one represents a different level of setup and experience. No matter where you land, you’ll need a quiet, private space, a wired internet connection, and a customer-first attitude.

Basic Toolkit – For Getting Started

You’re just starting out, and that’s great. If you’ve got the essentials and a willingness to learn, you’re ready to explore entry-level remote contracts.

Internet: 10 Mbps download / 5 Mbps upload (hardwired only)
Work Area: Quiet space with a closing door
Device: PC or Mac with 4GB+ RAM
Headset: USB headset with noise-canceling mic
Skills: Comfortable using multiple tabs, typing quickly
Best for: Entry-level or flexible support contracts

Advanced Toolkit – For the Experienced

You may have worked in support before. You could have done this gig thing. You know your way around tools, and you’re ready for more complex tasks.

Internet: 50+ Mbps download / 10+ Mbps upload
Work Area: Ergonomic chair, well-thought-out background
Device: SSD, 8GB+ RAM, external keyboard/mouse
Screens: Dual monitors
Headset: Business-grade USB headsets (Plantronics, Jabra, etc.)
Skills: Can troubleshoot basic issues, multitask like a pro
Best for: Tiered support or specialized clients

McDaddy Toolkit – For the Pros

You take your workspace seriously, and it shows. You have the technology, the setup, and the speed to handle high-volume, high-complexity support contracts.