Omni

You Know How to Make People Feel Welcome. Even From Home.

Turn your hospitality experience into flexible, remote customer service contract opportunities supporting leading brands.

Why Omni?

Great hospitality isn’t really about where you work, it’s about how you make people feel. Omni gives you the opportunity to bring the service skills you’ve already built into a flexible, remote environment.

Work from home

Flexible scheduling

Contract with recognized brands

Turn your hospitality skills into remote experience

FAQs

Hospitality experience can take many forms. Here are answers to a few common questions about using yours to explore remote contract opportunities with Omni.

Hospitality experience isn’t limited to one role or workplace. Experience with hotels, resorts, restaurants, guest services, reservations, events, tourism, and other customer-focused hospitality businesses may all provide valuable transferable skills.

Not necessarily. Individual contracts have their own requirements, but hospitality experience can come from many different environments. Customer service, reservations, sales, guest support, food service, events, and other hospitality roles may all be relevant.

Many of the skills that make someone great in hospitality translate naturally to remote customer support: listening to customers, solving problems, communicating clearly, managing expectations, navigating unexpected situations, and creating a positive experience.

Omni offers independent contractor opportunities. As an independent contractor, you can choose when you provide services within the hours available for your selected contract and are responsible for your own taxes and business expenses.

Responsibilities vary by client and contract. Depending on the opportunity, you might answer customer questions, help resolve issues, provide account or reservation support, assist with purchases or changes, or help customers navigate a brand’s products and services.

May be a perfect if you:

  • Have experience in hospitality or guest services
  • Know how to make customers feel heard and supported
  • Stay calm when plans change or problems come up
  • Are comfortable juggling questions, details, and customer needs
  • Want to bring your service experience into a remote environment

But may not be the best fit if you:

  • Are looking for a traditional W-2 employee position
  • Prefer work that’s primarily face-to-face
  • Don’t enjoy resolving customer concerns
  • Aren’t comfortable learning new systems and technology
  • Prefer a fixed schedule set by an employer

Insurance Contract Fit Check

Answer a few quick questions to see how well this opportunity matches your experience, goals, and work preferences. It only takes about a minute.

Ready to Get Started?

Whether you’re ready to take your hospitality experience somewhere new or you’re still exploring your options, we’re here to help. Browse available contracts or learn more about what it’s like to contract with Omni.