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Why Omni?
Our Team
Client Solutions
Sourcing
Certification
Communities of Interest
Marketplace
Platform
Gig Life
GBA Resources
Find Jobs
Contact Us
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Omni Interactions
Why Omni?
Our Team
Client Solutions
Sourcing
Certification
Communities of Interest
Marketplace
Platform
Gig Life
GBA Resources
Find Jobs
Contact Us
Sourcing to Selection
Our sourcing process registers Gig Brand Ambassadors (GBAs) onto our platform who are best-suited to represent our clients.
Our GBAs match with our clients' statements of work to provide unparalleled support.
Become a Client
About Us
The Omni Marketplace connects uniquely-experienced GBAs with our clients' specific contact center requirements.
Screen
All GBAs must meet some basic minimums before joining the Omni Marketplace.
Background Check
Education
Technology Minimums
Geographic Location
Assess
In order to align our GBAs to their community of interest, we validate a few things.
Typing Speed
Aptitude Assessments
Video Audition
Workplace Assessment
General Work Experience
Match
The Omni Marketplace ensures both our GBAs and clients are a good fit for one another.
Brand Affinity
Product Familiarity
Service Familiarity
Detailed Work Experience
SOW Requirements
Interview
Since our GBAs will be communicating on behalf of client brands, we want to see them in action.
Live Video Interview
Skills Verification
Knowledge Verification
Security Validation
Become a Client
Onboard
Our GBAs have access to learning opportunities so they can expand their skills, and potentially earn more down the road.
Platform
Certification