Scale Your Customer Service During the Holiday Rush

Quickly and effectively scale your customer support team during peak volume with Omni’s flexible workforce solutions.

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Retail Companies Across the Country Rely on Omni

“Omni provides us with outsourced customer care at a more affordable price while maintaining excellent customer satisfaction ratings and increased sales.”

Alice Warren

VP of Customer Intelligence

Effortlessly Boost Your Holiday Sales!🎄✨

With Omni, scaling your workforce is as easy as pie. Tap into our global network of 110,000 experienced pros, ready to jump in and support your seasonal needs at the drop of a hat. Whether you need thousands of extra hands or just a few, we’ve got you covered—ramping up teams in mere weeks to keep your holiday sales soaring! 🚀

Increase Revenue Through Cross-Sell and Upsell

When it comes to cross-selling and upselling, Omni knows how to make it rain! ☔ Harry & David, the gourmet gift giant, brought in Omni along with other BPO vendors for their holiday rush. The result? Omni crushed it with a 13% higher sales conversion and an $8 higher average order value! 💥 If Harry & David had gone all-in with Omni, they could’ve raked in an extra $4 million!

Happy Customers Equal Loyal Customers! 😊💰

Customer satisfaction is the secret sauce to boosting loyalty and driving sales. And guess what? Omni consistently outshines other BPOs—and even internal teams—when it comes to CSAT. ⭐ With Omni in your corner, you’ll keep your customers smiling and your sales climbing.

Choose Omni Interactions as Your Flexible BPO Partner

Flexible, Affordable, Customer Care at Its Finest

We solve your top CX challenges with a global, highly elastic workforce bringing you unprecedented flexibility.