Seamlessly Scale with On-demand Gig Workers

Consistent, reliable, high-quality outsourced customer service powered by the "Omniverse" the first of its kind AI-powered GigCX Platform

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Remote Brand Ambassador Network
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Total Client Cost Savings
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Reduction in Average Handle Time
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Less Certification Time
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Reduction in Full-Time Employees

Omni Interactions ROI Calculator

See How Your Company Could Save with Omni Interactions GigCX

Take advantage of Omni Interactions certified ROI Calculator and see how organizations are saving 25-50% on their Customer Experience Costs.

Access to ongoing talent pool, streamlined launch process, fast knowledge transfer, flexible technology and security, easy pricing and terms.

Proprietary sourcing attracts nearly one thousand applications per day from highly skilled gig workers.

First of its kind AI-Powered GigCX Platform to deflect low-value interactions, empower and assist remote brand ambassadors, personalize CX, and save our clients’ money. 

See Why Innovative Companies Partner with Omni


Transforming Customer Experience with AI-Powered Remote Brand Ambassadors


Day in the life of a Remote Brand Ambassador


Solving Today’s Biggest CX Challenges Featuring Frost & Sullivan Principal Analyst Michael Desalles

Omnichannel Customer Support Built to Scale

When you need to ramp up your sales or customer support teams quickly, Omni Interactions offers the best omnichannel managed services.

Revolutionize Your Customer Service Today

Omni Delivers Results


Cost Savings Verified by Industry Analyst

"Omni Interactions solves many of today's current CX challenges with an innovative business model that combines automation with people-based support"

Michael DeSalles

Michael DeSalles

Principal analyst
Frost & Sullivan

Industries Revolutionizing Their Customer Experience

Companies in all industries partner with Omni Interactions to transform customer service. Our on-demand service is perfect for Fortune 500 companies, high-growth, and companies with seasonal customer support needs. 


BPO Partners

Travel & Hospitality

What Our Customers Think

Grow staff on-demand, reduce expenses, and launch your CX to new heights