High volume of Covid-19 vaccine calls and support requests? - Omni Interactions

High volume of Covid-19 vaccine calls and support requests?

Get help now from our HIPAA-compliant support experts.

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How Omni Can Help

Give us a call and we can walk through the details on how we can quickly and effectively supplement your current operations.

  • Scheduling, inbound inquiries, outbound confirmations
  • Support across all channels, including: phones, chats, texts, email, web, and social media
  • We can partner with existing teams or manage 100% of volumes

Recent 'Rapid Ramp' Launches for Five Clients

rapid ramps covid
covid call support

We're Support and Privacy Experts

Dealing with medical information requires true professionals. This isn’t a job for your typical “call center” agents or temps.

  • HIPAA-compliant, with processes and tools that sync with your systems
  • Experts in every major customer support tool
  • Multilingual: 10+ languages
  • Experienced, U.S.-based remote workforce 
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Fast, Flexible, and Scalable

Never be short handed, or overstaffed.

  • Rapid ramp up within days
  • 24/7/365 operations
  • Consumption-based pricing
  • Unlimited scale to meet demand
  • Sourcing across the U.S. or in specific locations (states, regions)
  • Scale up and/or down to meet any demand
  • Staffing to the half-hour interval

Trusted by Brands You Know

Great organizations that have trusted us with their customers, from Fortune 500 companies to rapid-growth ‘unicorns’ to startups, Omni has the delivery expertise for rapid ramps and complex interactions. 

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